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(345) 916-5925
Cancellation Policy

Privacy Policy

AAA Caregivers Agency / AAA Home Care Services

Effective Date: 29 June 2026

1. Introduction

AAA Caregivers Agency and AAA Home Care Services (“AAA”, “we”, “our”, or “us”) are committed to protecting the privacy and personal information of our clients, prospective clients, caregivers, employees, and visitors to our website.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website or our caregiving, home care, domestic helper, childcare, and babysitting services.

By using our website or engaging our services, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following information:

Personal Information
  • Full name
  • Address
  • Telephone number
  • Email address
  • Date of birth (where applicable)
  • Emergency contact information
  • Government-issued identification (where required)
  • Payment information
  • Billing information
     
Health Information

Where necessary to provide safe care, we may collect:

  • Medical history
  • Medication information
  • Allergies
  • Physician instructions
  • Care plans
  • Mobility requirements
  • Other health information relevant to providing services
     
Website Information

When visiting our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Website usage information
  • Cookies and analytics information

3. How We Use Your Information

We use your information to:

  • Provide caregiving and home care services
  • Arrange babysitting and childcare services
  • Schedule caregivers
  • Process payments
  • Issue invoices
  • Respond to inquiries
  • Improve our services
  • Maintain medical and care records
  • Comply with Cayman Islands legal obligations
  • Protect the safety of our clients and staff

4. Payment Processing

Payments made through our website or online payment platforms may be processed by secure third-party payment providers, including QuickBooks Payments and other authorized payment processors.

AAA does not store complete credit or debit card information on its servers.

5. Sharing Information

We do not sell personal information.

Information may be shared only when necessary with:

  • · Authorized employees and caregivers
  • · Physicians or healthcare providers involved in your care
  • · Payment processors
  • · Government authorities where required by law
  • · Professional advisers
  • · Insurance providers where necessary

6. Confidentiality

All employees are required to maintain strict confidentiality regarding client information both during and after their employment.

Only authorized personnel may access personal information needed to perform their duties.

7. Data Security

We maintain reasonable administrative, physical, and electronic safeguards to protect personal information against:

  • Unauthorized access
  • Loss
  • Misuse
  • Alteration
  • Disclosure

Although we strive to protect your information, no electronic transmission or storage system can be guaranteed to be completely secure.

8. Cookies

Our website may use cookies to:

  • Improve website functionality
  • Remember user preferences
  • Analyze website traffic
  • Enhance user experience

You may disable cookies through your browser settings; however, some website functions may not operate properly.

9. Retention of Information

We retain personal information only for as long as necessary to:

  • Provide services
  • Meet legal obligations
  • Resolve disputes
  • Maintain required business records

10. Your Rights

Subject to applicable law, you may request to:

  • Access your personal information
  • Correct inaccurate information
  • Update your records
  • Withdraw consent where appropriate
  • Request deletion of information where legally permissible

Requests should be directed to us using the contact details below.

11. Third-Party Websites

Our website may contain links to external websites.

We are not responsible for the privacy practices of those websites.

12. Children’s Privacy

Information relating to children is collected only with the consent of a parent or legal guardian and solely for the purpose of providing requested childcare services.

13. Changes to this Policy

We may update this Privacy Policy from time to time.

The revised version will be posted on our website with the updated effective date.

14. Contact Us

AAA Caregivers Agency / AAA Home Care Services

P.O. Box 1715 Grand Cayman KY1-1504

Telephone: +1 (345) 916-5925

Email: info@aaacaregivers.ky / aaacaregivers@candw.ky

Website: www.aaacaregivers.ky