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(345) 916-5925
Cancellation Policy

Terms & Conditions

AAA Caregivers Agency / AAA Home Care Services

Effective Date: 29 June 2026

1. Acceptance

By accessing this website or booking services through AAA Caregivers Agency / AAA Home Care Services, you agree to these Terms and Conditions.

2. Services

AAA provides professional:

  • Elderly care
  • Home care/Group Home
  • Personal care
  • Live-in and live-out caregiving
  • Domestic helper services
  • Childcare
  • Babysitting
  • Temporary staffing
  • Companion care

Services are subject to caregiver availability and acceptance by the Agency.

3. Bookings

Bookings may be made by telephone, email, or through our website.

Certain services require advance notice.

Emergency requests are accepted subject to staff availability.

4. Client Responsibilities

Clients agree to:

  • Provide accurate information
  • Provide a safe working environment
  • Inform us of health concerns
  • Notify us of schedule changes
  • Treat caregivers respectfully
  • Report concerns directly to the Agency

Clients shall not request caregivers to perform unsafe, illegal, or unauthorized duties.

5. Payments

Invoices shall be paid according to the agreed payment terms.

Accepted payment methods include:

  • Credit cards
  • Debit cards
  • Bank transfers
  • Other approved electronic payment methods

Late payments may incur applicable late fees.

Returned payments or failed transactions remain the responsibility of the client.

6. Prices

Prices are subject to change without notice unless otherwise agreed in writing.

Public holiday, overtime, transportation, and after-hours rates may apply.

7. Staff Assignments

AAA will make every reasonable effort to provide the requested caregiver.

Where necessary, we reserve the right to substitute another qualified caregiver.

8. Hours of Service

Working hours shall be agreed between the client and the Agency.

Additional hours are subject to availability.

9. Client Conduct

Clients agree to maintain a respectful and harassment-free environment.

AAA reserves the right to suspend or terminate services where staff safety is threatened.

10. Confidentiality

AAA respects client confidentiality.

Clients likewise agree not to disclose confidential information relating to Agency employees or operations.

11. Intellectual Property

All website content, logos, graphics, and materials remain the property of AAA Caregivers Agency / AAA Home Care Services.

No content may be copied without written permission.

12. Website Use

Users agree not to:

  • · Attempt unauthorized access
  • · Upload malicious software
  • · Misuse contact forms
  • · Use the website for unlawful purposes

13. Limitation of Liability

AAA will exercise reasonable care in providing services.

To the fullest extent permitted by Cayman Islands law, AAA shall not be liable for indirect, incidental, consequential, or special damages arising from the use of its website or services.

Nothing in these Terms excludes liability where such exclusion is prohibited by law.

14. Force Majeure

AAA shall not be liable for delays or inability to perform services resulting from events beyond its reasonable control, including severe weather, natural disasters, government action, public emergencies, transportation disruptions, or other unforeseen events.

15. Termination

Either party may terminate ongoing service arrangements in accordance with the applicable service agreement.

Outstanding balances remain payable following termination.

16. Governing Law

These Terms and Conditions are governed by the laws of the Cayman Islands.

Any disputes shall be subject to the exclusive jurisdiction of the Cayman Islands courts.

17. Contact Information

AAA Caregivers Agency / AAA Home Care Services

P.O. Box 1715, Grand Cayman KY1-1504

Telephone: +1 (345) 916-5925

Email: info@aaacaregivers.ky / aaacaregivers@candw.ky